Shipping policy

Shipping Policy

Last updated: May 15, 2026

Order Processing

Orders are processed within 1–3 business days (Monday–Friday, excluding US holidays). You'll receive a confirmation email with tracking once your order ships.

Shipping Times (United States)

Method	Estimated Delivery
Standard Shipping	3–7 business days
Expedited Shipping	2–4 business days

Delivery times are estimates and not guaranteed. Delays may occur during peak periods or due to carrier issues.

Shipping Carriers

We ship via USPS, UPS, and FedEx depending on your location and order size.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order total.

Free shipping on orders over $75 (US only)
Standard shipping from $4.99

Order Tracking

Track your order using the link in your shipping confirmation email. Allow 24–48 hours after shipping for tracking information to update.

Lost or Stolen Packages

Pausora is not responsible for packages marked as delivered by the carrier. If your package is lost in transit (tracking shows no movement for 10+ days), contact us at hi@pausora.com and we'll open an investigation with the carrier.

International Shipping

At this time, we primarily ship within the United States. For international inquiries, contact hi@pausora.com.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.